The methods outlined below may be used to fix the 'Quickbooks error 15215 server not responding’ issue. If required, restart the computer. Check to see whether that concept is feasible. The app that may be causing the issues is disabled when the system is rebooted.
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What Causes QuickBooks Error code 15215?
One or more of the following reasons may cause QuickBooks Error Code 15215:
You may be receiving this error due to the incorrect configuration of Microsoft IE.
QuickBooks accounting software verifies the signature on company files. This error may occur if any file being downloaded during the update process is unable to verify.
This error may appear if QuickBooks Installation is incomplete or inappropriate.
Your Windows is virus or malware-infected.
Incorrect setup or damaged download of QuickBooks desktop.
How to resolve QuickBooks Error code 15215?
Method 1: Login as a system administrator
Start with ensuring that your QuickBooks Desktop is closed.
Right-click on your QB Desktop icon and select Run as Administrator.
Now, click on Yes upon receiving the message – “Do you want to allow this program to make changes to your computer?
Method 2: Verify Use TLS 1.0 Settings
In this method, you need to verify that TLS 1.0 is checked, and TLS 1.1 and TLS 1.2 are unchecked in the Internet Options window of Internet Explorer. Follow the given steps:
Close all QuickBooks windows.
Open Internet Explorer browser.
Click on Tools and select the Internet Options icon.
Now, tap on Advanced tap.
Now hit click on Advanced Settings and find Use TLS 1.0, Use 1.1, and Use TLS 1.2 options. (Note: You might not find these options on IE old versions).
Keep checkbox before Use TLS 1.0 marked and rest to unmarked.
Click OK and close the Internet Explorer internet options window.
Restart your computer for the changes to take effect.
Check if any available updates show after the system starts. If there is any update available try to download the update again.